Terms & Conditions

These Terms & Conditions govern the use of our website and the booking of our furnished rental properties. By accessing our site or confirming a reservation, you agree to these terms.

Bookings, Payments & Verification

All reservations are subject to availability, verification, and acceptance.

Bookings

  • Reservations are confirmed only after all required booking steps are completed

  • Pricing, stay details, and applicable fees are clearly outlined prior to confirmation

  • We reserve the right to decline or cancel reservations that do not meet booking or compliance requirements

Payments & Security Hold

  • Payment methods and timelines are clearly communicated during the booking process

  • A temporary security hold may be placed on a credit card (Visa or other accepted cards) as part of the payment or verification process

  • A security hold is not a charge and is released automatically, subject to the payment provider’s processing timelines

Identity Verification

To protect guests, the property, and the building, guests may be required to complete an identity verification check and provide valid government-issued photo identification prior to or shortly after booking.

If required verification:

  • Is not completed, or

  • Cannot be successfully confirmed

the reservation may be cancelled.

Refundable Damage Deposit

Some reservations may require a refundable damage deposit.

  • The deposit is intended to cover accidental damage, excessive cleaning, or policy violations

  • Deposits are refunded after checkout, provided the property is left in good condition and all house rules are followed

  • Deposit amounts, collection method, and release timing are communicated prior to arrival or during booking

Use of the Property

  • Properties may be used only for lawful residential purposes

  • Guests must comply with all house rules, condominium policies, and applicable laws or regulations

  • Subletting, parties, or unauthorized commercial use are not permitted

Changes, Availability & Accuracy

  • Listings, availability, and pricing are subject to change

  • While we strive to keep all information accurate and up to date, we reserve the right to correct errors or make adjustments when necessary

Acceptance of Terms

By booking a stay or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.